Last updated: November 29, 2024
This Shipping & Delivery Policy is part of our Terms and Conditions (“Terms”) and should be read alongside our main Terms of Service. Please carefully review our Shipping & Delivery Policy when placing an order with us. This policy applies to all orders you make through our website.
SHIPPING & DELIVERY OPTIONS?
In-Store Pickup
We offer in-store pickup for all purchases. You can pick up your order at our store between Monday – Sunday from 9:00 AM to 6:00 PM. Our location is Community 5 Station, Tema.
Delivery Options
We provide several delivery options depending on your location. For certain items, a third-party supplier may be responsible for inventory management and shipping.
Delivery Fees
Our delivery takes 1 – 2 Business Days and it is calculated at Checkout
Please note: All estimated delivery times are provided in good faith but are subject to change.
We use third-party delivery riders therefore we are not able to determine delivery fees upfront. However, you will be notified of the delivery fee before the goods are sent to you.
WHAT HAPPENS IF MY ORDER IS DELAYED?
If your order experiences a delay for any reason, we will notify you as soon as possible and provide an updated estimated delivery date.
QUESTIONS ABOUT RETURNS?
For information about returns, please review our Return Policy.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any questions or concerns about our Shipping & Delivery Policy, feel free to contact us:
Phone: 0244 211 769/ 0303 200 070
Email: info@kiddyriffic.com